Event Booking Terms
TBA Event Booking Terms and Conditions
Definitions
“The TBA” means The Thoroughbred Breeders’ Association;
“Customer” means the person, firm or company identified as enrolling a Delegate
“Delegate” means the person attending the event and may be the same as the Customer
“Event” means the course, function or other event specified on the Booking Form
“Booking Form” means the booking form linked to this document or available online
“Materials” means any documentation in either digital or physical form;
“Venue” means the location at which the Event is held
“Working Day” means any day from Monday to Friday inclusive, which is not a statutory bank holiday in England.
The Thoroughbred Breeders’ Association (TBA) is a company limited by guarantee registered in England and Wales under company number 07073259 with registered office at Stanstead House, 8 The Avenue, Newmarket, Suffolk CB8 9AA. We are a registered charity, number 1134293.
Orders
The Customer is deemed to have accepted these terms once they have submitted a booking form for an Event. They are responsible for the accuracy of any information submitted.
Bookings
Upon receipt of a completed Booking Form the TBA will confirm availability and a booking acknowledgement will be issued to the Customer by email or post.
Bookings are not confirmed and no contract exists until a) the booking acknowledgement has been issued and b)payment of the Event fee is received in full.
The TBA reserves the right to cancel bookings where the booking acknowledgment is returned as a failed email or returned post.
It is the Customer’s responsibility to update the TBA on any changes to contact details relating to the Event.
Fees
The price of an Event is per Delegate and will vary according to options selected by the Customer on the Booking Form.
Fees include VAT at standard rate. The TBA VAT registration number is GB 334 0266 87
The price includes all tuition, materials and use of equipment. Refreshments will be provided and where indicated on the Booking Form, any included meals.
Payments
Payment in full must be received and cleared prior to the Event.
The TBA reserves the right to refuse admission for any failure by a Customer to pay fees prior to the start of the Event.
Venue and Content
The TBA reserves the right to run an Event at an alternative Venue to the one specified on the Booking Form. If this is the case the TBA will inform the Customer as soon as possible and provide any further information required, and the Customer shall not be entitled to any refund.
Any opinions of speakers or hosts at any Event are their own and not necessarily those of the TBA.
The TBA shall endeavour to provide a published programme of the Event. However, the TBA reserves the right to alter this programme if necessary according to circumstances. The TBA shall not be liable to the Customer in respect of any such changes and the Customer shall not be entitled to any refund.
Cancellations
The TBA reserves the right to cancel an Event for any reason prior to the start of the Event. Customers will be notified and a full refund of fees will be made.
In the event of cancellation by a Customer the following fees will apply:
If an order is cancelled over one month prior to the Event, then the Customer will receive a full refund less a 10% administration fee.
If an order is cancelled between 10 working days and one month prior to the Event, then the Customer will receive a 50% refund.
If an order is cancelled within 10 working days prior to the Event, then there will be no refund due.
If the Delegate fails to attend the Event the Customer is due no refund.
To request a refund in accordance with the above, please contact [email protected]. All refunds due will be paid as soon as possible and no more than 30 days following the cancellation.
Substitutes
Substitute delegates will be accepted to an Event, as long as they fulfil the criteria for entry. For example, a non TBA member can not be substituted to an Event restricted to TBA members. Where possible the TBA request written notice of a substitution no less than three days Working Days prior to the Event.
Personal Belongings
The TBA accepts no responsibility for any item belonging to a Delegate that is brought into the Venue, and shall not be liable for any claims arising from loss or damage to such item, howsoever caused.
Delegates using car parking facilities at an Event Venue do so entirely at their own risk. The TBA accepts no responsibility for damage, accident or loss resulting from such use, howsoever caused.
Force Majeure
The TBA will not be liable for any failure or delay of an Event which is caused by circumstances beyond its reasonable control.
Copyrights
The TBA reserves all rights in the content of all Events and Materials. By signing the Booking Form the Customer acknowledge that all rights in the content of Events and Materials shall be owned by the TBA and that attending an Event neither Delegates or Customers will obtain any rights whatsoever in such content or Materials.
The Customer agrees not to reproduce, sell, hire or copy Materials, in whole or part, and to not use those Materials except for the purpose of post Event references.
Where the Delegate and the Customer are not the same, the Delegate is bound by these same terms.
Data Protection
Details of the Customer and Delegates shall be recorded and added to the TBA database in order to process the booking and so that the TBA can keep you up to date with services it offers. All data is processed in accordance with the Data Protection Act 1998 and the TBA privacy policy.
If you do not wish to receive any future communications from us, please notify by post or by email to [email protected].
Photo and video footage may be taken at the Event for promotional and education purposes. In agreeing to these terms and conditions the Customer and Delegates hereby consent to being recorded at a TBA Event and to the use of the resulting material by The TBA.
Limitation of Liability
Except in respect of liability for death or personal injury caused by the TBA’s negligence (for which no limit or exclusions of liability apply) whether for damages or compensation of any nature arising from the contract for the Event (including as a result of negligence) shall be limited to the total sums paid by the Customer in relation to the Event.
Except in respect of liability for death or personal injury caused by the TBA’s negligence (for which no limitation applies), the TBA shall not be liable to the Customer in respect of the matters described in the next clause or in respect of any act, omission or breach of contract by the Customer’s employees, agents or sub-contractors.
The matters specified in the above clause are: any loss of profit, loss of business, loss of anticipated savings or loss of use or value of any indirect, special or consequential loss however arising by reason of:
Any representation (unless fraudulent);or
Any implied warranty, condition or other term; or
Any duty of common law; or
Any express term of these terms and conditions or the Booking Form
Miscellaneous
If a Delegate has any additional requirements due to a disability or any other reason, please notify the TBA to discuss those requirements prior to the Event.
The TBA is not liable for any travel or other expenses incurred by Delegate attending Events, unless specifically included in an Event programme.
Delegates agree to comply both with the TBA’s and the Venue’s policies and procedures at all times. Where the Delegate does not sign the Booking Form, the Customer signing the Booking Form shall procure that the Delegate is bound by these terms.
The TBA reserves the right to refuse admission to any person whom it considers in its absolute discretion to be unsuitable to attend the Event, or to remove any such person after the commencement of the Event.
The contract arising from a booking does not create or infer any rights under the Contracts (Rights of Third Parties) Act 1999 which are enforceable by any party who is not a party to the contract.
Any contract arising from these terms shall be governed by and construed in accordance with the law of England and Wales and any dispute arising between the parties concerning these terms or any contract arising therefrom shall be subject to the exclusive jurisdiction of the courts of England and Wales.